Credit Card Details Required on demand in case of confirmation from our side.
Terms and conditions apply:
Room tariff is exclusive of 18% Indian GST.
While we serve guests from all over the globe, we must maintain strict local Indian social rules about unmarried Indian couples staying together. We apologize for this measure, but find that it is in keeping with the highest standards of conduct to do so. Please don’t book at our hotel room by email or any online sites. If you book online we will cancel your reservation on arrival. Recently we have seen our trust in this matter abused. Thank you for understanding.
It is mandatory to provide your contact number in the form. After receiving your room reservation request, we will contact you either by phone or email to inform you about the availability of rooms. In case rooms are available for the mentioned dates, you will be required to confirm the room reservation by providing credit card details as guarantee or by making advance payment through net banking, at the earliest.
Pearl Palace Heritage Booking policy:
All reservations need to be guaranteed by credit card details. We will not charge from your credit card. A one rupee transaction will conducted to check the authenticity of your card – which then will be refunded immediately. It will reflect in your bank statement.
These policies are strict to keep rooms available for guests who intend to actually stay with us. All hotels in Jaipur experience a large number of false reservations and use similar policies. We apologize, but feel our policy is fair to the traveler to Jaipur. As always contact us if you have any problems in your travels or would like to change or rearrange your reservation.
Pearl Palace Heritage Cancellation Policy:
a. Prior to 15 days of check-in date, no cancellation charges will be levied.
b. 15 days to 3 days of prior to check-in date, a cancellation charge of the amount of 15% of total booking will be charged.
c. Within 3 days prior to check-in date, a one day retention will be charged if guest informs us through email before 12:00 noon of arrival date about room cancellation .
d. In case of no show with no communication about cancellation full booking amount we be charged. Guaranteed reservation room will be held for the guest till next day 5:00 am of arrival date. After which it will be treated as no show booking.
e. In case of dates change existing booking needs to be cancelled, see cancellation policy. Reservation of rooms on new dates will be subject to availability.
Early-morning check in may have to wait till 11:00 a.m., as soon as rooms are available they will be given to you. For guaranteed early-morning check-in, reservation needs to be made starting from the previous night.
We accept major credit cards such as Visa & Master Card. For credit-card payment, a 2% extra handling fee is charged to the total bill.
As Indian government notification, we don’t check in any Indians without ID proof, Passport copy or driving license. Please carry your relevant papers with you.
A free pickup (within 5-10 minutes of informing us on arrival) service available between 8:00 am to 11:00 pm only from the Jaipur railway station and Jaipur main bus terminal (Sindhi camp). Please call us after reaching Jaipur as trains & buses can be later than their scheduled arrival time. This is a complimentary service and is not charged in the room rent. We don’t have free pickup service from the airport. Airport pickup for Rs 450/-. Please do not get misguided about the hotel from touts, taxi driver.